Power Spins Casino Terms of Use

These Terms and Conditions describe the rules that apply when you use the Power Spins platform. We set out the relationship between you and us, explain your responsibilities when using the site and services, and describe how we manage accounts, promotions, payments and disputes. By registering or using the service you accept these terms and any additional rules published in specific sections of the site.

Account responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Only one account is permitted per person unless we agree otherwise. We may suspend, restrict or close accounts where we suspect misuse, fraud, money laundering, or a breach of these terms. You must notify us immediately if you believe your account has been accessed by someone else.

Verification and checks

We may require identity, address or payment verification before allowing deposits or withdrawals. Verification documents must be genuine and may include photographic ID and proof of address. We will take reasonable steps to process checks promptly, and we may limit or withhold transactions until verification is complete.

Eligibility requirements

To use our services you must be at least 18 years old and legally permitted to gamble in your jurisdiction. Certain countries and territories are restricted; you must not register if you are located in, or ordinarily resident in, a restricted jurisdiction. By registering you confirm that you meet all eligibility requirements.

Acceptable platform use

Users must not use the platform for unlawful purposes, to attempt to reverse-engineer or interfere with our service, or to attempt to exploit games or promotions. Betting patterns that indicate collusion, bonus abuse, or artificial play may lead to account review, withholding of winnings and account closure. We reserve the right to take technical and administrative measures to protect the integrity of the platform.

General bonus and promotion rules

Promotions, welcome bonuses and free spins are subject to specific terms which will be displayed with each offer. Wagering requirements, game restrictions, maximum stake limits and expiry dates may apply. We may refuse or claw back bonuses and any associated winnings where bonus terms are breached or where bonus abuse is suspected. For clarity, promotional terms published with an offer take precedence over general references within these terms.

Deposits and withdrawals

Payments must be made using accepted methods listed in the cashier. Minimum and maximum payment amounts, processing times and any fees are shown at the point of transaction. Withdrawals may be subject to identity checks and our standard anti-fraud procedures. We may set deposit, loss or withdrawal limits and you may request self-imposed limits through your account settings. For specific questions about payments contact our support team.

Dispute resolution

If you have a complaint, please contact customer support so we can attempt to resolve the issue promptly. If we cannot reach an agreement, we will outline available escalation routes in our response. Where applicable and appropriate, independent dispute resolution may be available; we will explain any options relevant to your case.

Updates to terms and conditions

We may amend these terms from time to time. Material changes will be notified to account holders via the site or by email. Continued use of the service after changes are posted constitutes acceptance of the updated terms. If you do not accept the changes you should stop using the service and close your account.

References to PowerSpins, our services and support apply under these terms. If you need assistance contact [email protected].