Player Privacy Policy
Welcome to the privacy policy for Power Spins. This page explains how we collect, use and protect your personal information when you use our services. We take your privacy seriously and set out below the types of data we handle, how we use it, and the choices available to you.
Types of data we collect
We collect information you provide directly to us, information generated through your use of our site and services, and data from third-party sources where relevant. Collection is limited to what is necessary to operate accounts, process payments, comply with legal obligations and improve our service.
Personal data
Personal data may include your name, date of birth, postal address, email address, telephone number and identity documents when required for verification. We also store account credentials and any communications you send to our support team.
Technical data
Technical data includes IP addresses, device identifiers, browser type, operating system, pages visited and usage patterns. This helps us maintain and secure the service, detect fraud and improve site performance on desktop and mobile devices.
Transactional data
Transactional data covers payment and deposit records, withdrawal details, game activity, bet history, bonuses applied and other account transactions. This information is necessary for order processing, accounting and regulatory checks.
How we use your information
We use collected data to create and manage your account, process deposits and withdrawals, verify identity, prevent fraud, provide customer support and comply with legal obligations. We may also use aggregated or anonymised information for analysis and service improvement.
Data protection and storage
We store your information securely and limit access to authorised personnel and selected third-party providers who perform services on our behalf. Access controls and encryption are used where appropriate to protect data in transit and at rest. We retain personal data only for as long as needed for the purposes described and in line with legal requirements.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, analyse site use and deliver a consistent browsing experience on mobile and desktop. You can manage cookie preferences through your browser settings; note that disabling certain cookies may affect site functionality.
User rights
Under applicable data protection laws you may have rights in relation to your personal information, including the right to access, correct, restrict processing of, or request deletion of your data. You may also object to certain processing or request the portability of your data where applicable.
Access, correction and deletion
If you wish to access, update or delete information held about you, contact our support team. We will respond to legitimate requests in accordance with legal requirements and may ask for proof of identity before fulfilling requests to protect your account and personal data.
Information sharing and third parties
We share personal data with payment providers, identity verification services, anti-fraud partners and other processors who act on our instructions. We may also disclose information where required by law or to protect the rights, property or safety of users and our business. All third-party processors are required to handle data in accordance with this policy and relevant data protection law.
Policy updates
We may update this privacy policy from time to time. Material changes will be posted on our site and, where appropriate, notified to account holders. For questions about this policy or to exercise your data rights, please contact our support team at [email protected]. For clarity in some places we refer to PowerSpins when describing technical or platform-level matters.